EASY RETURNS

RETURN POLICY


DOMESTIC (US) RETURNS ONLY. Unfortunately, we are unable to accept international returns, due to shipping time-frames. If you are not 100% satisfied with the items you received, ShoeBodega will gladly accept returns within 14 days of receipt of shipment, for eligible items only. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We do not accept a returned item that’s worn, washed or altered in any way. To complete your return, we require a receipt or proof of purchase to be sent along with your returned item.

You will be responsible for paying for your own shipping costs for returning your item. Please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item. We are not liable for packages lost in transit.

ShoeBodega does not issue refunds or exchanges. Eligible items may be returned FOR STORE CREDIT ONLY. Store credit can be used immediately, towards any item in-stock, and never expires. Store Credit includes original purchasing price and applicable taxes, minus a $9.99 restocking fee. Store Credits will be processed after your product has been received and your return has been accepted. Please allow 7-10 business days for return processing. Once your return has been processed, store credits will be issued in the form of an E-gift card via email.

We do not accept unsolicited returned items that were sent back by you directly without contacting us first by filling out the return request form. Please do not send your purchase back to the manufacturer. In order for an item to be properly returned and accepted, please complete our return request form within 14 days of receiving your shipment. If approved, we will contact you via email to provide you with further instructions on where to mail your items.

Please be reminded that all eligible items may be returned for store credit only. If you have further questions please contact us at hq@shoebodega.com. 

To begin the return process, please click here.


-----